Tele Caller

Job Responsibilities

• Reach out to existing and prospective clients to provide information about the product and service offerings.
• Address inquiries and concerns related to the company and its products in a prompt and thorough manner.
• Gain a deep understanding of customers’ needs by engaging in meaningful conversations and finalizing sales transactions.
• Ensure the accuracy and upkeep of the customer database.
• Process orders with precision and attention to detail.
• Safeguard the company’s reputation by effectively handling and resolving customer grievances.
• Boost company sales by surpassing sales targets through dedicated efforts and exceeding customer expectations.
• Maintain comprehensive records of sales calls and valuable insights gathered.

Job Requirements

• Possess at least 6 months of experience in a telecalling or similar role.
• Demonstrate a proven track record of consistently achieving sales quotas.
• Proficiency in using computer applications such as CRM systems and telephone platforms.
• Strong command of the English language.
• Exceptional interpersonal and communication skills.
• Proficient negotiation skills and adeptness in conflict resolution.
• A background in B.Sc/BA studies is advantageous